Dispatch and collection

For a package to be collected on the next day, please place your order till 5 p.m. (Polish time) and 4 p.m. (Irish time).

Orders made after this time will be processed only on the next workday.

Orders to be realized on Monday should be placed on Friday, till 5 p.m. (Irish time). All orders made after this time and during the weekend shall be processed on Monday and collected on Tuesday.

Our office is open from 8 a.m. to 5 p.m. (Irish time), while our drivers collect packages from Monday to Friday, 8 a.m. to 6 p.m. (local time).

Due to the large number of packages we have to collect, we cannot guarantee a specific time, nor can we ensure telephone contact with the driver before the scheduled collection/delivery.

We provide ‘door to door’ service, i.e. from an address and to an address provided in a given order. If the package is to be collected from/delivered to a workplace, please indicate the name of the company and the working hours.

The time of delivery for the majority of the operated rotes is 5-7 workdays for standard consignments, and 5-14 workdays for large consignments/pallets.